Privacy & Cookie Policy

1. About Us

The Local Arctic (Business ID: 0000000-0)
Email: thelocalarctic@gmail.com
Address: Rovaniemi, Finland
Website: www.thelocalarctic.com

2. Cookie Policy

We may collect and use behavioural information pertaining to service users via the online services of The Local Arctic. Cookies and other similar techniques may be used to collect data pertaining to the user's computer and other devices. Cookies are small files sent from a website and stored on the user's computer to enable the digital service to perform actions such as remembering the user's password and username for later visits, with consent from the user.

We collect information in an automated manner on browsing behaviour (e.g. the duration and time of the visit, search phrases used, and the search engine used to access the website), the websites and parts thereof visited, and technical matters related to the user's computer or mobile device (e.g. the operating system, geographical location, and the browser).

We use the information gathered with cookies for purposes such as enhancing the visibility of our services, producing more fitting marketing content, and targeting the content of our services and marketing messages. We use Google Analytics marketing features (remarketing, similar audiences, and topic reports).

We may use community links on our services, including Facebook's and Instagram's buttons. Facebook, Google, Instagram, Pinterest, X, YouTube, WeChat, TikTok, and other service providers may collect information on the user's visit to the website in line with their own terms and conditions.

3. User's Influence on Information Collected with Cookies

Users can disable cookies in their browser settings if they do not want us, or our partners, to target marketing or content based on their browsing behaviour. By deleting cookies regularly, users can change the identification code used to form a user profile. However, deleting cookies does not stop the gathering of information — it clears the profile formed based on previously collected information.

4. The Purpose of and Grounds for the Processing of Personal Data

The grounds for the processing of personal data include a contractual relationship between a customer or partner and The Local Arctic, or a separate consent for the processing of customer information. Personal data is collected and processed for the following purposes:

• The realisation and confirmation of purchases related to experiences and other services
• The provision of additional information related to purchases
• The offering of discounts and commercial advantages
• The analysis and development of products, services, and business
• The collection of feedback and information on customer satisfaction
• Advertising, marketing, and direct marketing (the data subject has the right to prohibit direct marketing)

5. Content of the Data Register

The register may contain the following information: customer relationship type, contact details, contact person(s), address, phone number, nationality, invoicing information, services ordered and delivered, and cookie usage data.

6. Sources of Information

The primary source of personal data is information provided by the customer or partner at the start or in the course of the collaboration, or information collected for the purpose of receiving feedback and analysing customer satisfaction.

7. Disclosure of Information

Registered data may be disclosed within the organisation of the data controller and to our third-party collaboration partners for the realisation of the purposes described herein. Data is not transferred outside the EU or EEA unless it is necessary for the realisation of the service.

8. Protection and Storage of Data

Digital material may only be accessed by authorised employees with a personal username and password. Information related to customers and partners is stored in the register for at least one year after the agreement has been terminated and all contractual obligations have been met.

9. Data Subjects' Rights

Right to access: Data subjects have the right to know what information pertaining to them is stored in the register. A signed inspection request must be delivered in writing to thelocalarctic@gmail.com.

Right to rectification and erasure: Data subjects are entitled to require rectification of any errors in their personal data. Requests must be submitted in writing to thelocalarctic@gmail.com.

Right to transfer data: Data subjects have the right to transfer their personal data to another system where technically feasible.

Right to lodge a complaint: Data subjects have the right to lodge a complaint with the Finnish Data Protection Ombudsman if they believe their personal data has been processed unlawfully.

Last updated: June 2026